We ship out from our warehouse in Melbourne, Australia - right around the globe! Right up until 12pm AEST each day. Please note we do not ship orders over the weekends or public holidays. 

For full Shipping Policy please click HERE 

AUSTRALIA – Express, Same Day & Pick Up In Store 

FREE REGULAR SHIPPING for orders over $90 AUD

Express - $9.95 AUD – 1-3 business days

Regular - $7.95 - 2-7 business days

Express Shipping (shoes and faux fur jackets) - Victoria - $11.95. New South Wales, Tasmania, Queensland, Northern Territory, Western Australia - $29.95.

Same Day (Melbourne Metropolitan Areas) – Victorian customers only – Prices vary depending on address.

Pick Up In Store – Free – Wait to be notified via text & then able to collected in store.

USA - Regular & Express delivery 

FREE REGULAR SHIPPING for US orders over $100 AUD (not available on shoes)

Under $100 AUD - $10 AUD – 5-15 business days

Express - $49.95 AUD – 1-5 business days

CANADA - Regular & Express delivery 

FREE REGULAR SHIPPING for Canadian orders over $100 AUD (not available on shoes)

Under $100 AUD - $10 AUD – 5-15 business days

Express - $49.95 AUD – 1-5 business days

NZ - Regular & Express delivery 

FREE REGULAR SHIPPING for NZ orders over $100 AUD (not available on shoes)

Under $100 AUD - $10 AUD – 5-15 business days

Express - $49.95 AUD – 1-5 business days

UK - Regular & Express delivery 

FREE REGULAR SHIPPING for UK orders over $150 AUD (not available on shoes)

Under $150 AUD - $15 AUD – 5-15 business days

Express - $49.95 AUD – 1-5 business days

EUROPE (France, Germany, Italy, Netherlands, Norway, Spain, Sweden & Switzerland - Regular delivery 

FREE REGULAR SHIPPING for orders over $150 AUD (not available on shoes)

Under $150 AUD - $10 AUD – 5-15 business days

Express - Not available

WORLDWIDE (Belgium, Canada, China, Croatia, Denmark, Estonia, Hong Kong, Hungary, Ireland, Israel, Republic Of Korea, Lithuania, Malaysia, Malta, Poland, Portugal, Singapore & Slovenia  - Regular delivery 

Regular Shipping - $20 AUD – 5-15 business days

Express - Not available

Please check our Shipping Policy HERE for your countries shipping method. Please note Registered post cannot be tracked

RETURNS

For full Returns Policy please click HERE

ONLINE PURCHASES

HOW TO RETURN AN ITEM:

• Email help@tibbsandbones.com with your name, order number & the items you wish you return.
• You will then be given instructions on how to return your item. You are able to receive a credit note, exchange or refund. 
• Items purchased during promotional sales periods are not able to be returned.

IN STORE PURCHASES

HOW TO RETURN AN ITEM:

• Bring your items into store within 10 days of purchasing.
• Ensure you have a copy of your receipt, or we will be unable to process your return.
• You are able to receive a credit note, exchange or refund. 
• Items purchased during promotional sales periods (using a discount code) are able to be returned for an exchange or credit note only.

RETURNS CONDITIONS (ONLINE & IN STORE PURCHASES)

• Items must be received in original condition (unworn/un-washed)
• You must have proof of purchase when returning in store.
• Returns must be received within their 10 day & 30 day returns period.
• Jewellery, swimwear, glitter, nipple pasties, beauty products, accessories & SALE items cannot be returned.
• Items purchased during promotional sales periods (using a discount code) are able to returned for an exchange or credit note only. 

Please be sure to read item descriptions thoroughly before purchasing. If you require further information on an item, please be sure to contact us HERE. Keep in mind that colours of items may vary slightly on different computer screen displays.