MELBOURNE STORE - Now open 7 days!

Shipping

We ship out from our warehouse in Melbourne, Australia - right around the globe!

The order cut off is 2pm each day. Please ensure you order before this time if you would like same day dispatch. 

Once your order has been dispatched, you will receive a notification via email. 

MELBOURNE CUSTOMERS have the option of buying now & picking from our Melbourne Store at 394 High Street, Northcote, Victoria, 3070, Australia (Thursday - Sunday only) 

AUSTRALIAN CUSTOMERS:

Items are sent safe & sound with trackable Australia Post "Express" service.

Take note that this is NO SIGNATURE service, meaning parcels are left at your premises, provided it is safe to do so. If the delivery driver feels that it is not a safe place to leave your items, a card will be left & it will be taken to your local post office.

EXPRESS SHIPPING

1-3 Business Days*

$9.95

* Please note shipments to Western Australia, Northern Territory & rural areas may take additional time.

 

FREE IN STORE PICK UP

FREE for our Melbourne customers

Available to collect from our Melbourne store during our shop business hours below

Please ensure you wait until you have received your 'shipment notification' via email to ensure your items are ready for collection. Please show this confirmation upon pick up.

OPENING HOURS:
Monday/Tuesday: CLOSED
Wednesday/Thursday/Friday/Saturday: 11am - 5pm
Sunday: 11am - 3pm
394 HIGH STREET, NORTHCOTE, AUSTRALIA 3071

NEW ZEALAND CUSTOMERS:

Items are sent safe & sound with Australia Post - PLUS we have an Express Shipping option coming soon!

NON TRACKABLE SHIPPING:

5-15 Business Days

$12.00 AUD

TRACKABLE SHIPPING:

5-15 Business Days

$18.00 AUD

USA CUSTOMERS:

Items are sent safe & sound with Australia Post.

NON TRACKABLE SHIPPING

5-15 Business Days

$12.00 AUD

TRACKABLE SHIPPING

5-15 Business Days

$18.00 AUD

FREE NON-TRACKABLE SHIPPING

5-15 Business Days

FREE when you spend $100 AUD 

UK CUSTOMERS:

Items are sent safe & sound with Australia Post - PLUS we have an Express Shipping option coming soon! PLEASE NOTE that we are not responsible for import taxes that may be applied by your local customs agent...

NON TRACKABLE SHIPPING

5-15 Business Days

$14.00 AUD

TRACKABLE SHIPPING

5-15 Business Days

$20.00 AUD

"REST OF THE WORLD" CUSTOMERS:

Items are sent safe & sound with Australia Post. 

NON TRACKABLE

5-15 Business Days

$18.00 AUD

TRACKABLE SHIPPING 

"Pack & Track" or "Registered Post" depending on your location

5-15 Business Days

$25.00 AUD

INTERNATIONAL SHIPPING INFORMATION:

PACK & TRACK is a completely trackable service which is "Authority To Leave", meaning that it can be left at your premise without a signature. Pack & Track is only available to the below countries. All other countries will be shipped their goods via "Registered Post". This is a non-trackable service which requires a signature upon delivery. Tracking information may sometimes be available within your destination country.

BELGIUM / CANANA / CHINA / CROATIA / DENMARK / ESTONIA / FRANCE / GERMANY / HONG KONG / HUNGARY / IRELAND / ISRAEL / KOREA / LITHUANIA / MALAYSIA / MALTA / NETHERLANDS / NEW ZEALAND / POLAND / PORTUGAL / SINGAPORE / SLOVENIA / SPAIN / SWEDEN / UK / USA

Please note that all payments of taxes & duties are soley the responsibility of the customer. Please contact your local Customs Office or government website for further information regarding import taxes which may be applicable to you. We DO NOT take responsibility for charges which may be incurred & we are not able to mark orders with a lower dollar value.

SHIPPING TERMS & CONDITIONS

During times of "FREE SHIPPING PROMOTIONS" all items will be sent via Regular Post (non trackable). If you would like your items to be shipped Express (in Australia) or trackable (International) you will need to pay the appropriate shipping costs.

Take note that once your order has been placed it has therefore begun to be processed & no amendments/cancellations are able to be made. 

There may be a shipping delay due to customs clearance or holiday periods - these delays are outside of our control. 

We take great care of your order, however once it leaves our warehouse it is out of our control. We do not take responsibility for orders which are deemed as ‘Successfully Delivered’, lost in the mail or the incorrect address was entered - You will need to take the matter up with your local postal authorities.

If your order has been returned to us due to an insufficient address, or being 'unclaimed', you will be required to pay shipping costs for the items to be resent out. If you do not wish for the items to be resent out, we will not be able to return your original shipping cost paid.

 

If you have any further queries regarding our Shipping Policy - feel free to contact us below. 

 hello@tibbsandbones.com

 facebook.com/tibbsandbones

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  @tibbsandbones @tibbsandbones_dudes

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