What a strange time in the world! Can't wait to celebrate with you all on the other-side of this madness - in the meantime our online stores is open 24/7 and we are shipping out safe & sound.
We are following all guidelines to keep ourselves healthy and well - we are also packing your orders up lovingly & hygienically.
We're working super hard behind the scenes to get through this strange time, if you have any questions, need any help at all or just a friendly chat - we're only a call / email / DM / message away.
If you are needing to grab anything from our Windsor store, we are available by appointment on Tuesdays, Thursdays & Fridays. Please text or call us on our shop phone to make a time to come in on 0413737796.
Stay safe & have a nice SANNY!
Love the Tibbs & Bones team xxxx
Are you still shipping out orders?
We sure are! We are still shipping out around the globe. We're also offering free Aussie shipping for orders over $90 & free USA, NZ & UK Shipping for orders over $100AU.
Are your stores still open?
Our Windsor store is temporarily closed whilst Melbourne is in Stage 3 Lockdown. We are available on Tuesdays, Thursdays & Fridays via appointment if you need to pop in store to grab anything. Our Northcote store has been permanently closed.
Please support us through this strange time by shopping with us online ❤️
Can I still collect my order in store?
Yes, we are offering 'Contactless Store Pickup' during this time. You are able to collect your order on Tuesday (9am-5pm) Thursday (9am-5pm) Friday (9am-5pm).
Do you have any safety procedures in your Windsor store?
Yes. Hand sanitiser is supplied to use upon entry. Please keep 1.5 from staff & other people in the store. If you are unwell, please do not enter the store. Cleaning procedures are followed & surfaces are cleaned throughout the day. Cash is still able to be used, please hand to the front counter to be sterilised.
Can I have a bit longer to return my items?
We understand this is a strange and scary time & you might not be able to get to the post office to return your items, please email us at firstname.lastname@example.org or call/text us on 0413737796 so we can help you out.
How can I get in touch with you?
Just the usual way my love, via email email@example.com via text/call 0413737796 or DM us on Instagram @tibbsandbones.